Terms of Service
Terms and conditions for shopping at Rokd (Australia).
Last updated: 26 May 2026. By using Rokd, you agree to these terms. Please read them carefully.
1. About us
Rokd operates an online retail store serving customers in Australia. We sell products through this website and fulfil orders via authorised partners. All prices are in Australian dollars (AUD) unless stated otherwise.
2. Orders & contract
- Your order is an offer to purchase. We accept when we send an order confirmation email.
- We may cancel orders (e.g. stock unavailable, pricing error, suspected fraud) and will refund you.
- You must provide accurate delivery and contact details.
3. Pricing & payment
- Prices shown include GST where applicable for Australian consumers.
- Shipping costs (if any) are shown at checkout before you pay.
- Payment is processed securely by Shopify Payments or other providers shown at checkout.
- We may change prices at any time; changes do not affect orders already accepted.
4. Shipping & delivery
We currently ship to addresses within Australia only. See our Shipping page for details.
5. Returns & refunds
See our Returns page. Australian Consumer Law rights apply where they cannot be excluded.
6. Limitation of liability
To the extent permitted by law, our liability is limited to the amount you paid for the relevant product. Nothing excludes guarantees under the Australian Consumer Law.
7. Governing law
These terms are governed by the laws of Australia.
8. Contact
Questions: Contact us.