Contact Us
We are here to help with orders, products, and shipping.
For the fastest response, use the live support chat on any page (bottom right). Our team can help with orders, products, and delivery questions.
Order support
Include your Shopify order number (from your confirmation email) when asking about tracking, changes, or returns.
Store contact email is configured in your Shopify Admin under Settings → Store details. Customers reaching out via checkout receipts will use that address.
Response time
We aim to respond within 1 business day (AEST/AEDT).